Professional in Human Resources (PHR) Practice Exam

What does a goal represent in a human resource development program?

1. A detailed plan of action for the program

2. An ambiguous statement of intent

3. A clear statement of purpose and intent

4. A summary of the program's expected outcomes

The correct answer is: A clear statement of purpose and intent

A goal in a human resource development program represents a clear statement of purpose and intent. Goals are essential because they provide direction and focus for the program, ensuring that all activities and efforts are aligned towards achieving specific outcomes. By articulating a clear goal, the organization sets expectations for what the program aims to accomplish, which helps in mobilizing resources, guiding participant actions, and measuring success. In contrast, a detailed plan of action outlines the steps needed to achieve those goals but does not define what the goal itself is. Similarly, an ambiguous statement of intent lacks the clarity and specificity that a well-defined goal should have, leading to confusion about the purpose of the program. Lastly, while a summary of the program's expected outcomes may include what goals the program aims to achieve, it does not in itself represent the goals but rather describes the results anticipated from fulfilling those goals. Hence, having a clear statement of purpose and intent is crucial in guiding the overall human resource development efforts.